Top Tips to Avoid Rental Scams - By REIWA

Scammers are continuing to target tenants desperately seeking a rental property in today’s tight market.

They are luring tenants in by advertising properties for rent on platforms like Gumtree and Facebook Marketplace or responding to tenants’ own pleas on these sites to find a home. They usually claim to have a property available, send pictures and ask the tenant to pay a deposit, bond, or rent in advance to secure the lease.

According to Consumer Protection, there have been 41 victims who have lost $86,525 – record-breaking figures that already far eclipse the total $63,610 lost by 34 victims during the whole of 2022.

Scammers are also seeking tenants’ personal information such as bank details, driver’s licence or passport numbers to commit identify fraud. Rental scams can have devastating consequences, including financial loss, identity theft and emotional distress.

The Real Estate Institute of WA (REIWA) doesn’t want you to become a victim and has developed a comprehensive list of tips to help avoid getting scammed.

Warning signs:

• Most properties in WA are managed by property managers, they will not contact you through or advertise on platforms such as Facebook Marketplace, Gumtree or WhatsApp. Be very wary of responding to ads on these platforms or people who contact you via these platforms.
• Be cautious of rental listings that have extremely low prices. Scammers often try to entice people with prices that are too good to be true. Do some research first to see what properties in that area are being advertised for.
• If the ‘landlord’ says they can’t show you the property because they are away, interstate or overseas, it is probably a scam. Suggesting you do a drive-by of the property is another common trick.
• Be wary of someone trying to push or rush you to make a decision and send funds to ‘make sure you don’t miss out of the property’ or to secure a viewing.

How to protect yourself against rental scams:

• Apply through legitimate real estate site agencies
• Only deal with property managers or landlords you meet face to face.
• Check the address: if you see a property on Gumtree or Facebook Marketplace, or have been contacted, google the address to see if it is actually being advertised. You will probably find it is not. If it is available, contact the property manager directly. An owner pays them to find a tenant, the owner won’t advertise it themselves.
• Similarly, do a reverse google search of the photos. Scammers usually take photos from properties they find on the internet.
• Do not send a deposit to secure your chances of getting a property. Agents will not ask for this.
• Do not send bond or rent until your rental application has been confirmed by the property manager and you have a copy of the lease agreement.
• Never send personal information, such as a driver’s licence, passport details or bank details direct to an alleged ‘landlord’.
• Always inspect the property yourself, or if you can’t, have someone else inspect it for you
• To avoid payment redirection scams, always call the property manager if you have been accepted for a rental but get an email with new payment details.
• Be cautious when communicating with potential landlords or property managers via email. Scammers often use email to impersonate these.

At the end of the day, trust your gut. If you feel something is misleading or seems too good to be true, don’t follow through with the property and cease all interaction with the ‘property manager’ or ‘landlord’.

What should I do if I fall victim to a rental scam?

If you believe you have fallen victim to a rental scam, visit WA ScamNet or ScamWatch to report a scam.

You can find a list of current rental properties managed by us here.